Student Services

Welcome to the UCSD Student Services section.

Student Services provides a variety of support services for students including:

Family Resource Guide and Student Resource Guide

Urbandale CSD Facilitators of Family Outreach (FFOs) are committed to supporting our students and families by connecting them to the services and resources they are looking for.  Know that Urbandale Community School District is here to support you with your concerns.

Meal Program

Learn more about our meal program (breakfast and lunch) by visiting Nutrition Services.

Metro West Learning Academy

Metro West Learning Academy is an alternative program shared by three school districts: Adel- De Soto-Minburn, Urbandale, and Waukee. Metro West Learning Academy is a student-centered environment with staff who are committed to creating positive change for students, leading to social, emotional, and academic success for high school graduation and beyond.


Student Services also provides support services for students in the areas of:

  • At-Risk/Dropout Prevention and Homeless
  • English Learners
  • Extended Learning Program
  • Foreign Exchange and International Students
  • Home Schooling/Competent Private Instruction

To learn more about these services offered by the UCSD, click on a category below.

Facilitators of Family Outreach Services
Facilitators of Family Outreach (PDF)

Homeless Information
We Can Help U Poster (PDF)
Board Policy 546

Student, Family, Community Services Specialist
Michele Hamilton

At-Risk Handbook
At-Risk Handbook 2024 (PDF)

Urbandale’s English Learner (EL) program plays an important role in ensuring that multilingual students have equitable access to high-quality instruction and the support they need to learn, grow and succeed. The program provides targeted language development instruction and collaborates closely with general education teachers to support differentiation and inclusive classroom practices. Our EL teachers work directly with students to build language proficiency while also helping to scaffold grade-level content learning.

The EL Team works in partnership with families, school staff, and community members to create a welcoming and supportive environment for English Learners. This collaboration is done alongside on-staff interpreters who serve as essential liaisons between families and schools, helping to foster trust, communication, and understanding. By working closely with staff and stakeholders, the EL program ensures that English Learners’ unique needs are met—empowering students to succeed academically and thrive socially, all while upholding our mission to teach all and reach all.

Please visit our Extended Learning Program page. Stephanie Davis, Director of Student Services, is the district administrator for the Extended Learning Program. Contact: daviss@urbandaleschools.com.staging3.juiceboxint.com or 515-457-5025.

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All UCSD students and their household family members (parents, guardians and siblings) have access to the Student Assistance Program (SAP) provided by Employee and Family Resources. The Student Assistance Program is here to help you and your family members manage the concerns in your life through free, confidential counseling.


Student Services Contacts

Stephanie Davis

Director of Student Services

Photo of Stephanie Davis

(515) 457-5025

District Leadership, District Office

Aalyshah Zaragoza

Student Data Specialist

515-457-5011

District Office

Holly Secaur

Administrative Assistant – Student Services

515-457-5011

District Office

Michele Hamilton

Student, Family & Community Services Specialist

Photo of Michele Hamilton

515-402-8538

District Office, Urbandale High School

Laura Hanson

Elementary English Language Learner Lead

Photo of Laura Hanson

District Office

Katie Jordan

Secondary English Language Learner Lead

District Office